Last Updated: April 2026

Shine Bright Solutions (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable laws including Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

Information We Collect

When you use our website, book a service, or contact us, we may collect the following: your name, email address, phone number, home or business address, preferred language of communication, service preferences, and payment information. Payment details are processed securely through our third-party payment providers (Stripe and/or Square) and are never stored on our servers.

How We Use Your Information

We use your information to confirm and schedule your bookings, communicate with you about your service, send appointment reminders and follow-ups, process payments, improve our services and website experience, and send occasional promotions or updates if you have opted in. We will never sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site. This data is anonymous and used solely to improve your experience. You can disable cookies in your browser settings at any time.

Third-Party Services

We use trusted third-party platforms to operate our business, including BookingKoala (scheduling), Stripe and Square (payment processing), Mailchimp (email communication), and Google (reviews and analytics). Each of these providers has their own privacy policies governing how your data is handled.

Your Rights

Under Quebec privacy law, you have the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your information, withdraw your consent to communications at any time, and file a complaint with the Commission d’accès à l’information du Québec if you believe your rights have been violated.

Data Retention

We retain your personal information only as long as necessary to provide our services and meet our legal obligations. If you request deletion, we will remove your data within 30 days unless we are legally required to keep it.

Person Responsible for Privacy

Natasha LeBlanc-Carr Ribeiro, Owner Shine Bright Solutions Gatineau, QC, Canada, J9J 0G5 info@shinebrightsolutions.ca

If you have any questions about this policy or your personal information, contact us at the email above.